Privacy policy

Last updated: May 13, 2026

STONETILE (Canada) Ltd. operates this website and related services to provide information, product resources, technical documentation, and communication regarding our exterior stone cladding systems and related services (the “Services”).

Our website is powered by Shopify, which provides the platform and infrastructure used to operate the Services.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, submit forms, request information, communicate with us, or otherwise interact with the Services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

Depending on how you interact with our website or Services, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Mailing address
  • Project information
  • Communications submitted through contact forms or email
  • Technical information such as browser type, IP address, device information, and website usage data

We may also collect limited website analytics and interaction data through cookies and similar technologies.


How We Use Your Information

We may use personal information to:

  • Respond to inquiries and provide customer support
  • Provide product information, brochures, technical resources, and quotations
  • Communicate regarding projects, services, or requests
  • Improve website performance, functionality, and user experience
  • Send marketing or promotional communications where permitted
  • Maintain internal business records
  • Protect the security and integrity of our website and Services
  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

These technologies may collect information such as:

  • Pages visited
  • Time spent on the site
  • Device and browser type
  • General geographic location
  • Referral sources

We may use services such as Google Analytics and Shopify analytics tools to help us understand website traffic and improve our Services.

You may disable cookies through your browser settings; however, some website features may not function properly.


How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who help us operate our website and business, including services such as:

  • Shopify
  • HubSpot
  • Google Analytics
  • Website hosting and technical support providers

These service providers may process information on our behalf in accordance with their own privacy policies and applicable laws.

We may also disclose information when required to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.


Relationship with Shopify

Our website is hosted through Shopify. As part of providing website infrastructure and related services, Shopify may process certain information regarding your interaction with the website.

To learn more about how Shopify handles personal information, please visit:

https://privacy.shopify.com

 

Third-Party Links

This website may contain links to external websites or third-party resources. We are not responsible for the privacy practices, content, or security of external websites.


Data Security

We take reasonable measures to help protect personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


Marketing Communications

If you submit a contact form, request information, or subscribe to communications, we may send you emails regarding products, services, technical resources, or company updates.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in those emails.


Children's Privacy

This website and Services are not intended for children, and we do not knowingly collect personal information from minors.


Your Rights

Depending on your location and applicable laws, you may have rights regarding access to, correction of, or deletion of your personal information.

To request access to or correction of your information, please contact us using the information below.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised effective date.


Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

STONETILE (Canada) Ltd.  
4055 96 Ave SE
Calgary, Alberta
T2C 4T7

Email: foralifetime@stonetile.com  
Website: https://www.stonetile.com